Put it in your
own words.
Use email for a longer reflection, documented incident or supporting attachment.
voice@flybi.inFlybi’s published Voice inboxFlybi Voice / A direct line to leadership
Your voice
shapes us.
What is working? What needs to change? What should we hear? Flybi Voice gives employees, clients, vendors, partners and the wider community a route to the Office of the CEO.
Choose your channel
Three ways
to be heard.
Choose the channel that suits the conversation. Email and telephone links open your own app.
Put it in your
Say it
out loud.
Use the published CEO contact line when a conversation is easier than a written note.
+91 81974 44285Published hours: Mon–Sat, 10:00–19:00 ISTA careful first step.
A separate route.
For an ethics or sensitive concern, begin with a short note to the dedicated contact.
ethics@flybi.inAgree the appropriate route before sharing sensitive filesWrite to Flybi Voice
Your words.
A direct route.
Use your email app to send a message to Flybi’s Voice inbox. Include a subject that helps us understand the topic and a useful way to respond.
Email opens your own mail app. The message is sent only when you send it there. For sensitive material, start with a short note to ethics@flybi.in to agree the appropriate route.
The published Voice commitments
Listen. Acknowledge.
Own the next step.
The Voice channel brings a concern to the company with a clear purpose: listen, establish the context and identify the next step.
Leadership reads.
The published channel is intended to put each message before the Office of the CEO, with a person responsible for reviewing it.
Acknowledge promptly.
An acknowledgement should make clear who is taking the conversation forward and what information is needed next.
Own the conversation.
Route the concern to the right people while retaining responsibility for the response and follow-through.
Protect good faith.
Flybi’s published policy is no retaliation against someone raising a good-faith concern, including a concern that later proves incorrect.
A separate route for sensitive concerns
Some things need
a different conversation.
Ethics, harassment, conflicts of interest, fraud, safety or a matter that should bypass normal channels belong with Flybi’s published ethics contact.
ethics@flybi.in
Flybi’s published ethics contact is intended for the CEO and Company Secretary. Ordinary email is not an anonymous reporting system; agree how sensitive information should be shared before sending it.
Use a short initial note and a suitable way to contact you. Avoid including unnecessary personal details or confidential attachments in the first message.
Before you share
Your questions,
answered clearly.
Can I leave out my identity?
You can choose what you write in your message, but ordinary email includes sender details and can identify you. These email and telephone routes are not an anonymous reporting system. Start with a short note to the ethics contact if you need to discuss a sensitive matter.
How does my message reach Flybi?
Email voice@flybi.in for feedback or use the published telephone contact. The website opens the channel in your own app; it does not collect or route Voice messages through the sales enquiry form.
Can I include an attachment?
Use the email channel for an attachment you are entitled to share. Before sending confidential documents or another person’s information, agree a suitable communication route with the recipient.
Is this also for ideas and appreciation?
Yes. Flybi Voice is for things going well, improvements, ideas, recognition, concerns and issues with a product or delivery. Explain the context in your own words.
A useful conversation can start simply
Tell us what
we should hear.
You do not need a perfect message to make an important point.